Mental Health

Are you worried about a child, young person, their family?

(Children & Young people)

CYP for Allesley Park Medical Centre patients

Are you worried about your mental health, do you always feel sad, angry, worried, anxious or have panic attacks? Do you feel isolated or self-harm?

If you would like to talk about this and be signposted to help and support, please contact reception, or drop into the surgery to make an appointment on the last Friday of every month

Here are some useful numbers and links for services that can provide support

24/7 Crisis line

For urgent calls for children and young people who are experiencing a mental health crisis contact the 24/7 Rise Crisis team on

Freephone 08081 966798 (select option 2)

Dimensions Tool

The Dimensions of Health and Wellbeing is a free online tool providing self-care information to support adults, children and young people in Coventry and Warwickshire. You can rate yourself or another person against a number of dimensions related to health and wellbeing. The Dimensions tool is available 24/7 and creates a Dimensions report which provides information about self-care, local services and support.

To access the Dimensions of Health and Wellbeing please go to www.cwrise.com/dimensions-tool/

Coventry City Council Family Hubs

Children, young people, and families can access information, advice, guidance through a Family Hub in their local area. The Family Hub works with a range of multi-agency early help partners so children and young people can get the right help at the right time.

0800 887 0545

www.coventry.gov.uk/earlyhelp

Family Health and Lifestyles Service

Helping children and young people take responsibility for their own health and adopt a healthy lifestyle through: School Nurses, Health Visitors, Stop Smoking Services, the Be Active Be Healthy team, Infant Feeding Team Family Nurse Partnership and MAMTA. Please see the video below for an overview of the service.

There is also ChatHealth, a free confidential text service 07507 331 949 for 11-18-year-olds.

024 7518 9190

www.swft.nhs.uk/our-services/children-and-young-peoples-services/coventry-family-health-and-lifestyle-service-0-19- years

Kooth

New service: Kooth is an emotional wellbeing support offer that provides anonymised free online advice, support and guidance to young people aged 11 to 25 years. Kooth allows young people to access a community whereby they can find support through magazine articles, peer to peer discussion forums, a self-help activity hub as well as online 1:1 counselling support. Please see the video below for an overview of the service.

Short video about Kooth: vimeo.com/318731977

www.kooth.com

Positive Choices

A free confidential service for young people aged between 5 and 24 to talk about their own drug and alcohol use or if they are impacted by another’s substance misuse, unhealthy partner relationships and sexual health. Support is flexible to suit the need of the young person. We offer face to face and online appointments and work one to one and in groups including at our Ecotherapy allotment project.

024 7655 3130

To make a referral or speak with a member of the team, please contact coventryyp.info@cgl.org.uk

www.changegrowlive.org/positive-choices-coventry

Children and young people MH Service

If you would like to talk about a child or young person, you can have a consultation with a mental health clinician within the Navigation Hub. You can also talk to the Primary Mental Health Team, who can provide wider training for professionals around identifying and supporting mental health needs in children and young people.

Rise Navigation hub 0300 200 2021

www.cwrise.com

Primary Mental Health Team 024 7696 1476

Virtual School

Is the child a Looked after Child (LAC) or previously looked after (PLAC)? The virtual school can offer support and advice to schools, nurseries and colleges.

024 7697 5535

virtualschool@coventry.gov.uk

www.coventry.gov.uk/virtualschool

CAMHS Looked After Childrens (LAC) Services

Children Looked After service offers therapeutic interventions to children and young people aged 5-18, who are currently looked after by Coventry local authority and are living within a 20-mile radius of Coventry. Support includes Attachment difficulties, breakdown of relationships, Self-harm, early trauma, and behavioural difficulties Therapeutic parenting PACE, DDP. Referrals from Professionals sent to Rise Navigation hub on

0300 200 2021

www.cwrise.com

Coventry and Warwickshire Relate

We are part of the Reach service in Coventry providing counselling support for children and young people aged 5-18 years of age experiencing poor metal health, bereavement and loss and family change. We offer the Wish service supporting children and young people that have witnessed / experienced Domestic violence and abuse. All referrals to this project need to come via social care. Services are provided remotely and face to face.

024 7622 5863

Our office is open 9-9 Monday, 9-5 Tuesday, 9-7 Wednesdays, 9-5 Thursday and 9-4 Fridays, but the delivery of our appointments include evenings and Saturday mornings.

info@relatecoventry.org

www.relatecoventry.org

Coventry SEND Support Service

Coventry SEND Support Service continues to offer support to schools through their link SEND professionals. This includes work with families, children and young people and setting staff; this support is usually agreed through the setting SENCo or other members of the leadership team.

In the event of ‘critical incidents’ including sudden or unexpected deaths, members of the school leadership team can contact the Educational Psychology Service to seek advice and support – please ring 024 7678 8400 and an EP will get back to you as soon as possible and where possible on the same day.

024 7678 8400

BSCLimbrickWoodCentre @coventry.gov.uk

www.coventry.gov.uk/recoverycurriculum

NSPCC National Services

As part of the NSPCC’s fight for every childhood, we work directly with children and families in our service centres across the UK and Channel Islands and give support to thousands of adults and young people in need through the NSPCC Helpline.

We work with primary schools up and down the country through our Speak Out Stay Safe programme, helping children to keep themselves safe.

Our projects such as Together for Childhood help children who’ve experienced abuse, support parents, and work to transform the way communities come together to prevent child cruelty.

Do you know how to keep your kids safe online? In partnership, NSPCC and O2 have developed Net-Aware, a great guide to the latest and most popular social networks, apps and games kids are using.

www.net-aware.org.uk

0808 800 5000

Childline Tel: 0800 1111

CW Mind – Reach Service

Coventry and Warwickshire Mind offer the Reach service for children and young people living in Coventry, aged 5-18, who are experiencing poor mental health, for example low self-esteem, anger or anxiety. Provision of support from this service includes both face-to-face and digital support.

To make a referral, follow the link www.cwmind.org.uk/children-and-young-peoples-service/

024 7663 1835 Monday to Thursday from 9am until 4.30pm and Friday from 9am until 4.00pm.

Reach@cwmind.org.uk

www.cwmind.org.uk/reach/

Free Wellbeing Workshop Information – Summer 2022

CW Mind – Community Children’s Autism Support Service (CCASS)

Coventry and Warwickshire Mind offer the Community Autism Support Service to children and young people up to the age of 18 years, who have a diagnosis of autism or who are on the Neurodevelopmental Assessment waiting list for an autism diagnosis. We offer various support including 1:1 sessions and social groups with CYP, and training and toolboxes for parents/carers and professionals.

Referrals for CASS will be accepted from education provision (SENCo, Educational Psychology etc) and other professionals and can be made via our website.

autismsupport@cwmind.org.uk

www.cwmind.org.uk/autism-support-service

CW Mind – 16 to 25 Peer Mentoring Service

The Peer Mentoring service aims to improve outcomes for children and young people (CYP) and their families, across Warwickshire and Coventry. It can be a difficult time when transitioning between child and adult mental health support services and many young adults fail to seek advice and support early enough. This is an early intervention/prevention service providing pastoral support and enabling a smoother transition into adult support or community services.

www.cwmind.org.uk/peer-mentoring

Vibes (ASC) Youth Clubs

About us: The youth clubs are for young people that have a diagnosis of Autism Spectrum Condition (ASC), who live in Coventry and are aged between 7-18. The groups are split up by age as follows: Younger Group: 7-10 years, Middle Group: 11-15 years, Older Group: 16-18 years. The service is designed to meet the needs of young people who are able to independently participate in the activities. The clubs do not have the capacity to provide high level support.

024 7663 1835

vibes@cwmind.org.uk

www.cwmind.org.uk/asc-social-clubs/

Young Black Men’s Project

An early intervention and prevention mental health programme run by black men, for young black men. The service works to raise awareness of mental health and tackle stigma within the community.

024 7663 1835

ybm@cwmind.org.uk

www.cwmind.org.uk/young-black-men-2

Positive Youth Foundation

The Positive Youth Foundation (PYF) is a registered charity that provides a wide range of high-quality programmes and opportunities for some of the most vulnerable young people in Coventry aged 8-25.

Our work can offer valuable support for children and young people, including newly arrived refugees and migrants, experiencing early signs of stress and anxiety.

info@positiveyouthfoundation.org

www.positiveyouthfoundation.org/our-work/

Grapevine Coventry and Warwickshire

Teenvine Next Steps and Teenvine Plus are intensive programmes run by Grapevine, available for young people with SEND (diagnosed or undiagnosed) who are struggling with school/service engagement or need extra support accessing community and becoming more independent. Teenvine Next Steps offers 1:1 and small group support for 6-12 months. Teenvine Plus offers family, 1:1 and group opportunities for upto 12 months. Contact Sarah or Paul for more information and a link to the referral form. Young people can be self-referred, family referred or professional referred..

www.instagram.com/teenvineplus

www.facebook.com/teenvineplus

www.facebook.com/teenvinenextsteps

www.grapevinecovandwarks.org

Contact:

Paul Kedwards (Teenvine Next Steps) 07942 266 545 pkedwards@grapevinecovandwarks.org

Sarah Grove (Teenvine Plus) 07846 956 603sgrove@grapevinecovandwarks.org

Coventry Youth Activists (CYA) are a campaigns group changing young lives in Coventry. CYA members decide on the issues that matter to them and set about making positive change for themselves and others.

mgillespie@grapevinecovandwarks.orgcandrew@rapevinecovandwarks.org

www.grapevinecovandwarks.org/what-we-do/shifting-power/

Adult MH Support

A wide range of support including one-to-one, mental health courses to help people better understand and manage their own mental health.

www.cwmind.org.uk

Pathfinder One-to-Ones

024 7622 9988

pathways@cwmind.org.uk

www.wbc.cwmind.org.uk/pathfinder

Recovery Wellbeing Academy

www.recoveryandwellbeing.co.uk

Community Support

024 7601 7226

www.cwmind.org.uk/community-support-service

Coventry Safe Haven

A drop-in available to anyone aged 18+ for out-of-hours mental health support. A welcoming, safe, comfortable, non-judgmental and non-clinical environment, that provides information and emotional support.

07921 876 065

coventryhaven.mhm@nhs.net

www.mhm.org.uk/coventry-safe-haven

NHS Coventry, Warwickshire & Solihull Talking Therapies

If you are currently struggling with low mood, stress, depression or anxiety and are aged 16 or over, Coventry, Warwickshire and Solihull Talking Therapies offers free and confidential support for your mental health. To find out more, please get in touch with us and speak to a GP. Alternatively, you can self-refer via telephone, or by visiting the Talking Therapies website here.

Telephone: 02476 671 090

Address: Melbourne Gardens, Windsor Street, Coventry, CV1 3BT

Website: www.talkingtherapies.covwarkpt.nhs.uk

Opening Hours:

Monday: 9-4:30pm

Tuesday: 9-4:30pm

Wednesday: 9-4:30pm

Thursday: 9-4:30pm

Friday: 9-4:30pm

Saturday: Closed

Sunday: Closed

Other useful websites:

cwmind.org.uk/get-help/

www.cwmind.org.uk/resources-for-children-and-young-people/

www.coventry.gov.uk/adultmhs

www.coventry.gov.uk/sendiassmhw

www.coventry.gov.uk/info/38/family_support/2884/positive_parenting

First Contact Physio

Musculoskeletal First Contact Practitioners (FCP)

Did you know we now have two FCPs at our practice?

person pressing man back kneeling on blue towel

The FCPs are Specialist Physiotherapists by background with considerable experience and expertise in identifying and managing musculoskeletal conditions. 

This means that rather than you having to wait to see the doctor first with your bone, joint or muscle pain you can now have direct access to our Specialist Physiotherapists.

The FCP role will allow you to be seen by the right person at the right time for your condition so that you can achieve your desired outcome in less time. 

The appointments will be for 20 minutes where you will be assessed and the appropriate treatment pathway will be decided upon via telephone and or face to face. 

The appointments are not for hands on treatment as such but the majority of musculoskeletal problems can be sorted out with advice and exercise prescription allowing you to self-manage and improve your symptoms. 

If you require onward referral to specialist services or for clinical tests such as x-rays or bloods, you can be referred directly by the FCP. 

What we are seeing nationally in pilot studies is that after patients see an FCP, just 5% of patients choose to see a GP afterwards and 96% would recommend the service to friends and family.

If you feel you have bone, joint or muscle pain and want to see the FCP please speak to our reception staff.

Useful Link

‘ Do you experience muscle and joint aches and pains?

Did you they can be a normal part of life for many people, and sometimes they can interfere with your day-to-day activities.

Our Specialist Musculoskeletal First Contact Physiotherapists along with experts from UHCW have created these online self-care guides below.

These offer useful advice and tips on how you can self-manage your symptoms. These guides also offer information on when it may be important to seek healthcare. They have been translated into a number of different languages – click the weblink

Self Care – University Hospitals Coventry & Warwickshire (uhcw.nhs.uk) 

Patient Advice and Liaison Service PALS & ICAS

The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

What PALS do Can do for You?

In Particular, PALS Will:

  • Provide you with information about the NHS and help you with any other health-related enquiry.
  • Help resolve concerns or problems when you are using the NHS.
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint.
  • Provide you with information and help introduce you to agencies and support groups outside the NHS.
  • Inform you about how you can get more involved in your own healthcare and the NHS locally.
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise.
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.

Find Out More

If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve, follow this link. or telephone 02476 536804.

The Independent Complaints Advocacy Service (ICAS) offers a free and independent service that can help you make a complaint about your National Health Service (NHS) care or treatment. Call the helpline on 01273 229002 or visit their website http://www.bh-impetus.org/projects/independent-complaints-advocacy-service-icas/.

If you remain dissatisfied with the response of your complaint, you have the right to ask the Parliamentary and Health Service Ombudsman to review your case. You can contact them by writing to:

  • The Health Service Ombudsman for England, Millbank Tower, Millbank, London, SW1P 4QP or telephoning on 0845 1054033.

Healthwatch is the national consumer champion in health and care. We have significant statutory powers to ensure the voice of the consumer is strengthened and heard by those who commission, deliver and regulate health and care services. You can contact Healthwatch by telephoning 02476 252011.

Social Prescribing Service

If you would like to know more about the service please visit:

Social Prescribing – addressing people’s needs in a holistic way
  • Explore what is important for your wellbeing- What Matters to Me?
  • Identify local activities and services you could benefit from.
  • Gain support and encouragement to start using services that could help you.
  • Improve your health and wellbeing by giving you control over your health.

Patients – Benefits of Social Prescribing:

  • Gain support to help with what matters to you.
  • Feel more positive and confident.
  • Make contacts in your community, help with loneliness and isolation.
  • Improve mental wellbeing and lifestyle.
  • Support with money, housing and employment.
  • Improve relationships with family and friends.
  • Improve impact of long-term conditions.

Local Activities

Non-NHS Services

The majority of procedures, consultations and services carried out at this surgery are paid for by the NHS. However, where additional services are provided, we are required to pass on the specific cost to patients. The type of additional, non-NHS funded services most frequently requested include:

  • Insurance forms.
  • Holiday cancellation forms, medical reports.
  • Fitness to travel certificates.
  • Private prescriptions.
  • Some vaccination services.

Our fees for these services, which are in line with BMA approved national guidelines, are displayed in the surgery.

Child and Adult Immunisation

(Please note if you are bringing children for any immunisation and you are not the parent you will need written consent from the child’s legal guardian).

Chronic Heart Disease Clinic

Wound Dressing and Removal of Stitches Minor Injuries:

Includes cuts, bruises, sprains, burns and minor head injuries. Yearly health checks for those over 75 years of age ECG tests requested by the doctors Triage(assessment of minor illnesses).

Family Planning Advice

The practice offers a full range of contraceptive options for free in surgery so please book an appointment with the practice nurse or GP/NP to discuss this. We fit coils and implants, and advise you to book an appointment to discuss this first with Dr Menon or Dr McCrone who fit these. If you are booking an implant re-fit you can book this directly with reception. We also offer emergency contraception, please let reception know it is urgent.

assorted contraseptive lot

Coil insertion (copper = non hormonal or hormone releasing such as Mirena)

The procedure requires vaginal examination – similar to when you have a smear or swabs taken. We do use a local anaesthetic, either in a form of gel or spray.

The risks of the actual procedure are:

Infection (typically within the first 3 weeks);
Bleeding – small bleeding after procedure, change to your bleeding pattern;
Perforation (causing a tear inside the womb) – this is rare (2 per 1000 insertions);
Expulsion – meaning that your body will try to push the coil out. In this case, please use another form of contraception such as condom and book an appointment with a clinician;
Ectopic pregnancy – this means pregnancy outside of the womb, which is very rare
as the overall risk of pregnancy is very low;

If you are having a coil inserted for the first time, it is important that there is no chance of you being pregnant. Please, ensure that you do not have an unprotected sexual intercourse from your last period and continue to use your current form of contraception. You might be asked to continue with your current form of contraceptive method until after your coil insertion.

After your coil insertion, it is normal to have some cramping, period like pains, however these should not be severe. Simple pain relief should normally suffice. There could be some bleeding afterwards, but it is unusual for this to be very heavy.

You may be advised to avoid sexual intercourse, swimming, and the use of tampons for one week after your coil insertion. This is to reduce the risk of infection.

You will have plenty of time to ask any questions you may have on the day of your appointment. If you are not sure about which type of coil you would like, please do discuss this with one of the clinicians first.

Coil change – copper or hormone releasing such as Mirena

All above also applies when you already have a coil and you are having this changed. In this case, it is however also important that you do not have unprotected sexual intercourse (without other form of contraception such as condom) for one week before your appointment.

Occasionally, when old coil is removed, it is not always possible to re insert the new one as the neck of the womb does not allow this. If you were sexually active without extra protection, during the week before your change, and new coil cannot be inserted at the same time, there is a theoretical risk of you falling pregnant.

Menopause Advice