Community Support

 

Useful Information to support you during self-isolation and social distancing 

 
During the period you have been advised to self-isolate and social distancing you may want to access groups and support within the community to enable you to maintain social contact, receive food and/or meal deliveries or to arrange for your medicines to be delivered. 

 We hope the following information will be helpful during this time to enable you to make arrangements if you do not have family, neighbours or friends available to support you. 

Food Provision 

A number of supermarkets and food delivery companies are prioritising older and vulnerable people in terms of on-line order delivery e.g. Sainsbury’s and Iceland.  When placing an on-line order you will be asked if you fall into one of the priority groups and if you confirm you do you will be able to access a delivery date with priority over those who are not in one of the groups. (see below for links) 

 

Online priority for vulnerable adults 

 

List of Coventry shops/restaurants offering meals/grocery delivery to self-isolating vulnerable people

  (Last updated: 23/3/2020) 

Name 

Location 

What they offer 

Contact 

Delivery 

Cogs of Coventry 

Stall 209, Coventry Market  

Fruit and veg, bread, Dry goods. Soap etc. 

075 9969 2246 

Delivery - Saturday evening 

Algerian stall 

Stall 197, Coventry Market 

Fruit & veg, oil, dried fruits, herbs, rice, pasta, couscous 

079 843 0324 

Delivery 

D Betts & Son 

Coventry Market 

Fruit and veg 

075 4271 3172 

Free delivery orders over £10 

Joe Richards

Earlsdon  

15 Earlsdon StCV5 6EP 

Fruit and veg, grocery, plants 

024 7667 2458 

Yes/ 2 miles radius, small charge  

Joe Richards 

Cheylesmore 

Daventry Road 

Cheylesmore 

Fruit and veg, grocery, plants  

024 7650 5288 

Yes/ 2 miles radius, small charge  

Down to Earth Organic 

Earlsdon 

Weekly veg box 

From £12. Large boxes from £15-£25 

024 7766 77500 

www.downtoearthorganic.co.uk/local-box-scheme 

Free delivery across Coventry 

Bosworths

 Butchers 

Daventry Road,

Cheylesmore 

Meats, cold meats, eggs, pies 

024 7650 3160 

Pay over phone by card or cash 

Delivery 3-4 mile radius 

Maria’s Bakery 

Coventry Market 

Breads, rolls,cakes, pies 

024 7663 3532 

 

Free delivery 

Andrew Davies bakeries 

Kenilworth 

Breads, cakes, pasties, milk, yoghurt, eggs 

01926 858 295 

Pay by card over the phone 

Delivery across Coventry 

Diana food Stores 

2 Diana Drive, CV2 2GR 

Grocery shop 

078 7263 1379 

Payment on delivery 

yes 

Malcolm’s shop 

73-75 Elm Tree Ave,

 Tile Hill 

Grocery shop 

via Appoint Us CIC, 024 7699 8414 

Delivery £6 

Nisa 

Westmede, 

Allesley Park, CV5 9AF 

Groceries 

024 7667 5035 

Free delivery 

Allesley Park  

Ego Hair 

(Accepting donations too) 

55 Alderminster Rd,

 Mount Nod 

Non perishables 

024 7646 5854 

Collection/ delivery 

Canley food store & Cafe 

Sir Henry Parkes Road, Canley, CV5 6BJ  

Milk, bread, toilet roll, hot/cold sandwiches, jacket potato 

024 7667 2939 

Canley and surrounding areas 

Emily’s Cafe 

40 Earlsdon St, CV5 6EJ 

Soup, sandwiches, pasties, cakes. £2-£6 

079 2964 4741 

Wed-Sun delivery 11am-1pm, £2 charge if under £10 

Scoffs cafe 

9 Norton Hill Drive, Wyken CV2 3AS 

Cooked meals, sandwiches, jacket potatoes. £2.50-£5 

024 7661 7556 

Pay over phone by card 

Free delivery within 2 miles radius 

Rossi’s Big Breakfast cafe 

Empress Arcade, Binley Rd, Ball Hill 

Cooked meals, sandwiches, jacket potatoes. £2.50-£5 

024 7665 0060 

Free delivery, orders over £10, within 2 miles 

Love A Latte 

Alderminster 

Rd, Eastern Green, CV5 7JT 

Cooked meals, sandwiches, jacket potatoes. £3-£5 

024 7646 4858 

075 9029 6293 

Free delivery over £15, or 

£2 charge, within 3 miles  

Papp’s cafe 

225 Holbrook Lane, Holbrooks, 

CV6 4DE 

Salads, sandwiches, cakes. £1-£3 

074 5830 4052 

Cash on delivery or card by phone. 

Free delivery 5 mile radius, min order £8, Mon-Sat 9am-5pm 

Normandy Dining 

Allesley, Coventry 

Daily two course hot meal delivery service £6.25-£7.00.

 Also milk and bread. 

07887 590 625 

Pay by cash, cheque, debit card, or bank 

Free delivery 

Wiltshire Farm Foods 

National company delivering meals 

Ready made frozen main meals/

desserts £3-£5.50 each, delivered frozen. 

0800 077 3100 

Cash or cheque on delivery, or card via phone 

Delivery with minimum order - no new customers til after 27th March 

Christ The King Parish Centre 

14 Westhill Rd, Coundon CV6 2AA 

Ready made meals £4.00 each or 3 for £10.00. Cooked fresh, suitable for freezing. 

078 1577 5229 or  

andy@hudspithcateringservices.co.uk  

Collection 3pm-4pm. 

 

Local delivery within 2 miles, £2 

Sophie’s meals on wheels 

Coventry 

Home cooked meals e.g. lasagne, pie etc. 

Single potion £3.50 

Double portion: £7 

077 1270 3828

Payment by bank transfer 

Yes 

Mr Chef catering 

Lower Stoke, Coventry 

Microwaveable meals 

 Minimum order: 2 meals per order, £5.95 per meal 

024 7645 3364 

Payment by bank transfer when ordered or on delivery 

Order and delivery 10am-3pm

 Monday – Friday 

Shefs Food Services 

Allesley, Coventry 

Delivered meals Mon-Fri £33/week 

02476 407 957 

07379 610 769 

Delivery 

Community Support 

Coventry City Council - Community Co-ordinators 

During this period a team of Community Co-ordinators will be working with local community groups and volunteers to support people within their local community. 

You can make contact via the following communityresilience@coventry.gov.uk and gain information via the following page 

https://www.coventry.gov.uk/info/1/council_and_democracy/3551/covid-19_coronavirus/8 

Other Useful Community Organisation Contacts

Organisation 

How will they be working 

Contact Information 

Age UK

Provides information and advice to adults over the age of 18 

 

Practically Home Discharge Service – Provides support for people needing practical support to leave hospital  

 

Outreach Crisis Support – Support people requiring  intense period of support.   

024 7623 1999 

Alzheimer’s Society  

Provide support to people with dementia and their carers.  Currently providing telephone support.   

024 7665 2602 

 

BID 

Support adults with sensory (blindness or deafness) impairments who require practical support on a day.  

0121 246 6100 

Carers Trust Heart of England 

Provide support for unpaid carers and families.   

 

CRESS Service – Carers Response Emergency Support Service – provides support to carers to plan for an admission and can provide support in the event of an emergency.  You must be registered with the service to request support. Encouraging carers to register now to plan if circumstances change.    

 

 

 

024 7625 8816 option 1 

 

 

 

 

 

 

 

024 7663 2972 

 

Carers Wellbeing Service – Offers information and advice to carers.  Support currently being provided over the phone 9am-8pm weekdays.  

 

Carers Support groups currently being held online.    

Change Grow Live (CGL)  

Provides support for adults with substance misuse issues.  

 

Currently not holding any face to face appointments but maintaining the service.   

 

Telephone advice available during normal office hours. 

 

An online meeting for people struggling with substance misuse can be accessed here: 

 

https://smartrecovery.org.uk/online-meetings/ 

 

02476 010241 

Coventry Independent Advice Service 

Provides support to any requiring advice and information.   

 

Offering telephone and email advice.   

 

 

07923 126 426 

07923 126 430 

Email: 

info@covadvice.org.uk  

Coventry Citizen’s Advice Bureau 

Provides support any requiring advice and information (benefits, welfare, housing etc).   

 

Offices are closed, can still offer telephone advice and guidance -prioritising most vulnerable.  

03444 111 444  

Coventry and Warwickshire MIND 

Provides support for adults living with a mental ill health.   

 

All offices and groups closed but regular phone contact will be offered to those who need it most.   In exceptional circumstances will face to face support.  

 

Phone advice line available between 1-5pm 

 

Recovery Academy – Training currently postponed.  

 

024 7622 4417 

 

Grapevine 

Supports adults with learning disabilities, autism and other vulnerabilities.   

 

All groups, drop in support postponed but telephone support available.    

  

024 7663 1040 

 

Coventry Good Neighbours 

 

Can offer telephone befriending, help with writing letters, pen friends service.   

They are helping with co-ordinating voluntary activity.  

 

07563 902904 

Prescription Medicine Deliveries 

If you do not have support with the collection of your prescription medicines please contact your local pharmacy in the first instance.  They may be able to arrange for your medicines to be delivered to your home or they may refer you to a local community group who can provide this type of support during your self-isolation period. 

Supporting residents financially 

Council Tax and Hardship Fund 

Anyone who is finding it difficult to pay their Council Tax should contact the Council Tax Team to discuss alternative payment arrangements. 

If you have been affected by coronavirus and you are concerned about making your Council Tax payments, visit our COVID-19 (Coronavirus) and Council Tax page, call 024 7683 1111, or email counciltax@coventry.gov.uk, putting ‘COVID-19’ in the subject box so we can give your email priority. 

Please get in touch as soon as possible if you’re struggling because of the current situation. 

 

Benefits support 

Contact the City Council Benefits team for advice and support if your income has been affected by coronavirus at benefits@coventry.gov.uk, by calling 024 7683 1800, or visiting our Housing Benefit and Council Tax support page

https://www.coventry.gov.uk/info/54/benefits/1382/housing_benefit_and_council_tax_support

Support grants or crisis awards 

Find out if you can access a Community Support Grant on the Council website at https://www.coventry.gov.uk/communitysupportgrant or a Crisis Award at https://www.coventry.gov.uk/crisisaward

Alternatively, email DGATeam@coventry.gov.uk or call 024 7683 3773. 

 

Coventry Law Centre

Coventry Law Centre offers free legal advice on welfare benefits appeals, housing, family and child law, health and social care, immigration, and employment

If you need their help please ring their telephone reception service between 10am and 3pm on 02476 223053, or contact them via e mail to enquiries@centralenglandlc.org.uk   

More details on what they do and any changes to working arrangements can be found on their website https://www.centralenglandlc.org.uk/

 

Mental health service information

As we continue to follow Public Health England (PHE) and central government advice in these unprecedented times, we also need to remember to protect our mental health alongside our physical health.

You will find tips and advice on coping during this uncertain time, and the mental health and wellbeing support available to you in Coventry on The Council website at https://www.coventry.gov.uk/coronavirusmentalhealth

 
Staying Safe 

We want to make sure that the most vulnerable are safe while they are self-isolating. Here are some things to think about while you are observing social distancing and are offered, or need support during this time: 

Try to use trusted community groups. If not, could a family member, friend or neighbour who you know and trust help? 

  • Not sure? Don’t answer the door. Don’t open the door to people you don’t know. 

  • Don’t invite strangers into your home. 

  • Don’t give strangers cash or your debit or credit cards with the PIN number.  For advice and warnings about scams visit the Council website page https://www.coventry.gov.uk/info/30/trading_standards/412/scams_and_warnings/2 

     

  • If you’re not sure about the person offering you help, ask them to leave their details and talk to someone you trust about it. 

 

Safeguarding 

If you have a concern regarding someone you know visit  https://www.coventry.gov.uk/info/158/safeguarding_adults/404/worried_that_someone_you_know_is_being_harmed_or_neglected/2 

To report any concerns, contact Adult Social Care Direct on 024 7683 3003 or email ascdirect@coventry.gov.uk Remember, if it's an emergency, dial 999. 

 
Coventry City Council Contact Information 

You can access information regarding Adult Social Care at the following email address https://www.coventry.gov.uk/adultsocialcare or telephone 024 7683 3003 

 We are continuing to update our Council web pages with information concerning Coronavirus and community support available

 

https://www.coventry.gov.uk/coronaviruscommunity#4